Frequently Asked Questions
Everything you need to know about your MADE Hoops gear.
How long will it take for my order to ship?
Standard orders typically process within 2-3 business days. Once shipped, domestic delivery usually takes 5-7 business days depending on your location.
What is your return policy for basketball apparel?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please note that custom jersey orders are final sale.
How do I know what size to order?
We provide a detailed size chart on every product page. Our gear is designed with an athletic fit; if you prefer a looser feel, we recommend sizing up.
Do you offer international shipping for global fans?
Yes, we ship MADE Hoops gear worldwide. International shipping rates and delivery times are calculated at checkout based on the destination country.
Can I track my order once it has been placed?
Absolutely. Once your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to monitor its progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay.